Attention: Mr. George Kendall, Vice President of Operations:
Over the last two months, American Science and Engineering has had several programs that required very quick turnaround on many parts. Excell Solutions went above and beyond what we would normally expect from a supplier to ensure our new product development success. Many of these parts were delivered the same day, with most of the more complex parts delivered within a week. It is because your dedication and willingness to do the impossible that we are able to stay on schedule and meet the demanding timelines that we are tasked with. Everyone at American Science and Engineering appreciates your efforts.
George, Clay, Marie and Entire Team,
I want to say THANK YOU so very much that just doesn’t express the gratitude I want to convey to you and your team over the past few months. I know since coming on board with Dakota Systems things have been less than easy, shall I say. As you were working over the holiday weekend, my customers as well as myself were also working to get the tools fabricated for test. The work that your team has accomplished in an outstanding & amazing feat. My customer is extremely pleased with your work and more importantly grateful for the time and effort you have put in to launch these 2 systems.
Again… words cannot express my gratitude for the excellent work and turn time you and your team have given me. It is appreciated more than you know. Please be sure to pass this along to your team so they know working all those late hours, weekends and the holiday is known appreciated, and definitely worth it!!!
I just want to say thanks to you, Steve and the great crew at Excell Solutions for your help this past weekend. The turnaround from receiving the PO at 1:33 on Friday and having parts machined and plated in my office at 1:33 on Monday was remarkable. It is a great feeling to know that I can count on a first class organization to pull it all together and have a “does whatever it takes” attitude to help out a customer when all seems hopeless. That level of service is what makes companies like Excell Solutions world class and keeps customers coming back. Again, thanks to the Excell Crew for a job well done.
I wanted to take a moment and thank you for your help during our startup phase. We have learned heavily on you and your team and you have not disappointed us even on the request that were, frankly, not planned.
You have allowed us to be opportunistic and that is what counts when you are a small fish in a big pond. In two weeks we have our big showing and we could not have ready without your services.
Please let your team know that we appreciate their efforts, and we look forward to a long prosperous relationship.
Dear Ms Lennartz:
I wanted to take this opportunity to specifically call attention to the incredible level of support and customer service that has been provided to Terrafugia over the past 12-18 months and to thank you and the employees of Excell Solutions, and most notably George Kendall.
I truly cannot say enough good things regarding the level of customer supports that gas been provided to us by George and all of the employees of Excell Solutions.
Thank you again